Privacy | Ryan's Tennis Academy

1. Overview

Ryan's Tennis Academy ("we", "us", "our") operates this website and booking platform. This Privacy Policy explains what information we collect from you, how we use it, who we share it with, and the choices you have. By using our site or booking a clinic, you agree to the practices described here.

2. We Collect User Data

We collect user data. Specifically, we collect:

Account information — your name and email address when you create an account.
Booking details — the clinics you register for, the student's name and age group, and your phone number so we can contact you about your session.
Payment information — payments are processed by our payment provider. We do not store your full card number; we may keep a reference to the card type and last four digits for your records.
Usage data — basic information about how you use our site, such as pages visited, collected through standard platform analytics.

3. How We Use Your Data

To process your clinic registrations and manage your bookings.
To send booking confirmations, reminders, and cancellation notices.
To respond to your support questions and contact you about your sessions.
To improve our clinics, site, and customer experience.

4. Advertising

We may use advertising to promote Ryan's Tennis Academy. When we run ads — for example through Google Ads or similar networks — those ad providers may use cookies and similar tools to measure ad performance and show our ads to relevant audiences. We do not share your personal booking information with advertising networks for their own marketing purposes. You can opt out of personalized advertising through your browser or device settings, and ad networks generally offer their own opt-out tools.

5. Third-Party Data Collectors

We rely on trusted third-party services to run the academy. These providers are third-party data collectors — when you use our site, they may collect and process certain data about you under their own privacy policies. They include:

Base44 — our hosting and app platform, which stores your account and booking data.
Base44 Payments (powered by Wix) — processes your payments and may collect payment and billing details.
Resend — delivers our transactional emails (confirmations, reminders, cancellation notices).
Google Ads and similar ad networks — measure and serve our advertising.
Analytics providers — help us understand aggregate site usage.

We do not sell your personal data. We only share what is necessary to provide the services above, and each provider is responsible for handling that data under its own privacy policy.

6. Data Retention

We keep your booking and account data for as long as your account is active and as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

7. Your Choices

You can update your account or booking details by logging in to your profile.
You can cancel a registration online from your profile at any time before the free cancellation window closes.
You can opt out of marketing emails by following the unsubscribe link in any email.
You can request access to, correction of, or deletion of your personal data by contacting us.

8. Children's Privacy

Many of our clinics serve children. Bookings for minors are made by a parent or guardian, and we collect the child's first name and age group only to place them in the correct clinic. We do not knowingly collect additional personal data directly from children. If you believe a child has provided us information without consent, contact us and we will remove it.

9. Security

We use reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Payment data is handled entirely by our PCI-compliant payment provider and never stored in full on our systems.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here and revise the "Last updated" date above. Continued use of our site after changes means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your data, you can reach us by text at 702-964-7870 or through the contact options on our site.